Meet Our Team

Brittney is a dual-certified Family Nurse Practitioner and Psychiatric-Mental Health Nurse Practitioner with more than seven years of clinical experience in both primary care and behavioral health. Her unique background allows her to bridge the gap between medical and psychiatric care, offering a truly holistic approach to health and healing.

She has a specialized focus on ADHD, substance use disorders, anxiety, and depression. She is passionate about providing compassionate, evidence-based care to individuals across the lifespan, helping clients strengthen resilience and achieve meaningful, lasting improvements in their well-being.

Grounded in accessibility, empowerment, and trust, her practice emphasizes collaboration with her clients. She is dedicated to creating a supportive environment where individuals feel heard, understood, and empowered to take charge of their mental and physical well-being.

Her philosophy is clear: she believes that healing begins with collaboration, and she strives to create a safe and supportive environment where clients feel valued, understood, and empowered to take an active role in their mental and physical well-being. 

Dr. Jacqueline Williams, DNP, is a board-certified Adult-Geriatric Primary Care Nurse Practitioner and Psychiatric Mental Health Nurse Practitioner with over 35 years of experience in nursing and mental health care. She is dedicated to supporting individuals with serious mental illness and substance use disorders, helping them achieve both stability and personal growth.

Dr. Williams earned her Master’s degree in Adult-Geriatric Primary Care Nursing from South University, her PMHNP post-master’s certification from Liberty University, and her Doctor of Nursing Practice from Chatham University. Drawing on her extensive clinical experience and advanced education, she combines evidence-based psychiatric care with a holistic approach that addresses both mental and physical health.

She believes in partnering with her patients to create a collaborative, supportive environment where individuals feel heard, empowered, and equipped with practical tools to navigate life’s challenges. Whether she is helping someone manage complex psychiatric conditions, cope with substance use, or strengthen resilience, Dr. Williams tailors her approach to meet each patient’s unique needs.

Known for her compassion, warmth, and dedication, Dr. Williams fosters a safe and non-judgmental space where patients can explore their strengths and work toward meaningful change.

Her philosophy is simple: “Remain strong through adversity and know that nothing is impossible to those who believe.”

Lynn is a Licensed Clinical Social Worker with over 20 years of experience helping individuals navigate life’s most challenging seasons. A graduate of Virginia Commonwealth University (1999), she is also a Board-Certified Domestic Violence Counselor, a Certified Compassion Fatigue Therapist, and a proud United States Air Force Veteran. She is licensed to practice in both Virginia and Maryland.

She specializes in supporting first responders, military service members, veterans, and professionals in high-stress, high-demand fields. Her expertise includes trauma, crisis, moral injury, burnout, and compassion fatigue. Drawing on a compassionate, client-centered approach, she partners with each individual to foster resilience, healing, and personal growth.

Using evidence-based practices and trauma-informed care, she tailors treatment to each client’s unique needs and goals. Her mission is to provide a safe, supportive space where individuals can process experiences, restore balance, and achieve lasting positive change.

 

Her philosophy is clear: every person carries within them the capacity for healing and growth. She is committed to empowering individuals to reclaim their strength, rediscover purpose, and move forward with renewed hope.

At the heart of Afya’s operations is Mileza Remolador, our Chief Operating Officer. Passion-driven and detail-oriented, she ensures that every process and system runs smoothly, allowing patients and providers to focus on what truly matters—care and healing.

With a strong background in healthcare administration and a commitment to excellence, Mileza is known for her persistence, accuracy, and ability to navigate the complex world of clinical operations with ease. She views her role not just as managing systems, but as creating a foundation where mental health care can be delivered effectively, accessibly, and without unnecessary barriers.

Together with the Afya team, Mileza works to foster a culture of transparency, efficiency, and compassion. Their shared passion for helping others shines through in everything they do—advocating for both clients and clinicians and ensuring that every interaction reflects Afya’s mission of care without obstacles.

Her philosophy is clear: leadership means building systems that serve people—because behind every process is a person, and every person deserves care delivered with dignity and compassion.

At Afya Psychiatric Services, our medical assistants areMedical Assistant is the first friendly faces patients see when they walk through our doors. She helps create a welcoming and supportive environment by greeting patients, assisting with check-in, answering questions, and making sure each visit runs smoothly.

She also plays a key role in keeping the office organized—managing scheduling, phone calls, and patient flow so that providers can focus on delivering quality care. Her warm, compassionate approach helps patients feel comfortable and cared for during their time in the clinic.

Her philosophy is simple: every patient should feel valued, respected, and supported from the moment they arrive. By combining professionalism with genuine compassion, our Medical Assistant helps make Afya Psychiatric Services a place where patients feel at ease and cared for.

The driving force behind welcoming and seamless patient support, Altes Pastrano now serves as Afya’s Spravato Coordinator. With a heart for service and a focus on detail, she helps patients feel cared for from the moment they begin treatment, guiding them through scheduling, REMS documentation, and the steps that ensure every Spravato session is safe and compliant.

Known for her compassion, reliability, and attentiveness, Altes goes beyond administrative tasks. She understands that each treatment milestone tracked, each appointment coordinated, and each detail managed is part of a larger mission—supporting patients on their journey toward healing while allowing providers to focus on care.

Her role at Afya is rooted in kindness and dedication, creating a patient experience that is structured, supportive, and stress-free. Altes believes that behind every treatment session is a person with a story that matters, and every story deserves to be met with dignity and care.

Her philosophy is clear: healthcare is more than processes—it’s about people, their journeys, and ensuring those journeys are supported with compassion.

Clara is Afya’s dedicated Medical Virtual Assistant, committed to creating a smooth, supportive, and stress-free experience for both patients and providers. She plays a key role in supporting the Afya team while ensuring that patients feel cared for at every step of their healthcare journey.

With a strong eye for detail and a heart for service, Clara manages scheduling, coordination, and administrative processes with precision and compassion. From streamlining workflows and assisting providers to helping patients navigate their care, she ensures nothing stands in the way of efficient and high-quality healthcare services.

Clara believes that behind every task and process is a person with a story that matters. Her commitment to excellence, paired with her organizational skills and dedication to both patients and the team, makes her an essential part of Afya’s mission to deliver care that is accessible, effective, and compassionate.

Her philosophy: “Every patient deserves care that is compassionate, attentive, and respectful. By supporting patients with empathy and dedication, every healthcare experience can be seamless, empowering, and meaningful.”

The driving force behind seamless patient support, she serves as a dedicated Medical Virtual Assistant at Afya. With a strong foundation in healthcare operations, she helps bridge the connection between patients, providers, and the care they deserve, ensuring that every interaction feels smooth, supportive, and compassionate.

Known for her precision, empathy, and adaptability, Kirstine goes beyond administrative work. She understands that each appointment scheduled, each message answered, and each step coordinated is part of a larger mission—helping providers focus on healing while ensuring patients feel truly cared for.

Her role at Afya is rooted in compassion and reliability, creating a patient experience that is organized, accessible, and stress-free. Kirstine believes that behind every process is a person, and every person deserves care delivered with dignity and respect.

Her philosophy is simple: healthcare is more than systems and schedules—it’s about people, their stories, and making sure those stories are met with care.

The driving force behind compassionate and seamless patient care is a dedicated member of Afya’s 

The driving force behind compassionate and seamless patient care, she serves as a dedicated member of Afya’s Patient Support team. With warmth and reliability, she helps guide individuals through scheduling, coordination, and day-to-day needs, making sure that the path to care is clear, welcoming, and stress-free.

Known for her compassion, efficiency, and attentiveness, Debbie goes beyond administrative work. She understands that each call answered, each appointment coordinated, and each interaction with a patient is part of a greater mission—ensuring that providers can focus on care while patients feel heard, respected, and supported.

Her role at Afya is rooted in kindness and dedication, creating a patient experience that is smooth, accessible, and filled with trust. Debbie believes that behind every interaction is a person with a unique story, and every story deserves to be met with dignity and compassion.

Her philosophy is simple: true care means listening deeply, responding with empathy, and ensuring that no patient ever feels alone in their journey.