👉 Now offering TMS therapy and Spravato treatment as part of our comprehensive mental health care, with convenient evening hours from 7-9pm. Our dedicated mental health providers are here to assist you with a range of psychiatric services.
👉 Now offering TMS therapy and Spravato treatment as part of our comprehensive mental health care, with convenient evening hours from 7-9pm. Our dedicated mental health providers are here to assist you with a range of psychiatric services.
Welcome to AFYA Psychiatric Services. Our priority is delivering exceptional mental health care to our patients in a respectful, safe, and confidential environment.
All required paperwork must be completed at least 24 hours before your first appointment. This includes submitting valid insurance information and a credit card to keep on file for authorization purposes. Failure to submit all required paperwork may result in cancellation of your appointment.
Your first appointment is a comprehensive psychiatric evaluation. Following this evaluation, your AFYA provider may refer you to another provider based on your individual needs and treatment goals.
Please note: Attending the initial evaluation does not guarantee a follow-up appointment or the prescription of medication.
Voicemail messages are reviewed Monday through Friday from 9:00 a.m. to 4:00 p.m.
Text messaging is not a secure form of communication and should never be used for clinical questions or emergency situations.
By providing your mobile phone number, you consent to receive text messages from AFYA. You may opt out at any time by replying STOP.
Email should be used only for administrative matters. Do not use email for emergencies or clinical concerns.
The secure patient portal should be used for all Protected Health Information (PHI). Portal messages are generally answered within two business days.
To protect your privacy and maintain professional boundaries, AFYA does not engage with current or former patients on social media platforms.
AFYA does not provide after-hours emergency services. If you are experiencing a medical or psychiatric emergency:
Controlled substance prescriptions may not be refilled during provider absences.
Fees apply for:
Payment in full is required at least five (5) days before the scheduled court appearance.
All treatment is documented in your medical record. Copies may be requested unless disclosure is determined to be clinically harmful.
A signed authorization (Release of Information) is required before records are released.
AFYA is fully HIPAA compliant. Your information will not be shared without your written permission unless required by law.
AFYA offers secure, HIPAA-compliant telehealth appointments. Some medications or treatment plans may require periodic in-person visits.
Covered Medications
Examples include:
If a Urine Drug Screen (UDS) is requested, it must be completed within 24–48 hours to remain valid.
This policy follows applicable federal safety guidelines.
Patients are responsible for verifying insurance authorization requirements. Although AFYA assists with prior authorization requests, approval cannot be guaranteed.
Please allow up to 10 business days for insurance processing.
Patients with an outstanding balance greater than $300 who fail to make payment may be terminated from services.
Patients are responsible for:
All patient responsibility amounts must be paid according to insurance requirements.
Payment is due before services are provided.
AFYA reserves the right to discharge patients through written notice for reasons including:
In situations involving safety concerns, law enforcement may be contacted.
Thank you for choosing AFYA Psychiatric Services. We appreciate the opportunity to be part of your mental health journey.
You deserve to feel heard and supported. Our caring team is here to answer your questions, provide guidance, and help you take the next step with confidence.
Copyright © 2026 Afya Psychiatric Services - All Rights Reserved.
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